r800i unlock network ok . via setool
but user code still there.

Hard Reset:

  1. Turn the power off. If your Sony Ericsson Xperia Play is frozen, pull the battery out and reinsert it
  2. Hold the Left and right buttons located beneath the display
  3. Press and release the Power button
  4. Follow the on-screen instructions to hard reset your Sony Ericsson Xperia™ Play
  5. !!
  6. this method dont work

help please