مشكل box wizard

[AZDE842]

عند عمل box wizard تخرج رسالة reconnect box,install drivers when asked and click ok when ready
ممكن driver box

[AZDE842]

يا اخوان مفيش حل لمشكلة:
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Initialization has failed -> No connection was established, or box is not in needed mode
عملت BOX MAINTENANCE
Service Tag: GYYTYRTYERYRTERYHCVCV
Connecting to Cyclone Server
Cyclone Server (2.0.0.42), Cyclone Box Team 2008-2012 - Ready.
========= Box Info =========
Box SN: C111
HW Revision: B, Suitable for: Production, Case: First Plastic Case, MCU Manufacture Time: 2010, wk35
Set: Classic Box, TX2 Adapter, 100 Credits, 6 Months Warranty
Box registration status: Registered OK
Paired Card SN: 1111111
First Name: rachid
Surname: FGFGJHNF
Nickname: 288532
Address: calle mayor
Country: spain
E-Mail: FGDFDFGFDF
Reseller:FDDFDFDFDF Spain
Warranty Start Date: 2012-01-03
Warranty Period (months): 6
Warranty Stop Date: 2012-07-03
Warranty active: Yes
============================
Updating Security Area...
Security Area Update Skipped, Not allowed
Updating Main Firmware...
Main Firmware Update Skipped, Not allowed
Updating COM Emulator Firmware...
COM Emulator Update Skipped, Not allowed
Updating Secure Bootloader...
Handling device: [Cyclone Team], [Cyclone Bootloader], [Platform: Classic]
Failed to Upgrade Bootloader -> No connection was established, or box is not in needed mode
Secure Bootloader Update Skipped
Disconnected from Cyclone Server
Box Maintenance finished successfully

[NAPOLI]

امسح الواجهة المثبتة ثم ازل فولدر البوكس من القرص c بالكامل
ثم اعد تثبيت الواجهة الجديدة
وتاكد من ان السيرفر والنت شغالين